Resume

EDUCATION

  • Illinois State University: Graduate, Bachelor of Arts Degree, Double Major in Arts Technology & Art, May 2008

  • Danville Area Community College: Graduate, Associates Degree in Arts & Sciences, May 2004

  • Danville High School: Graduate, May 2002

WORK EXPERIENCE

  • 2012-2021: Randstad Technologies US; State Farm, Bloomington, IL; Organizational / Systems / Technology Support Specialist (OSS / SSS / TSS), SharePoint Site Collection Administrator (SCA)

  • 2011-2012: Randstad Technologies US; State Farm, Bloomington, IL; Call Center Representative for AERO/EERO Install Coordination & Support Help Desk

  • 2010: Garden of Beadin', Bloomington, IL; Jewelry Design/Repair, Sales Associate

  • 2009-Present: Freelance Artist, Bloomington-Normal, IL

  • 2008-2009: StarNet Digital Publishing, Bloomington, IL; Graphic Designer, Digital Photographer, Digital Pre-Press Operator

  • 2004-2008: Illinois State University Computer Room at Julian Hall, Normal, IL; Input/Output Print Distributor

  • 2002-2004: D.A.C.C. Instructional Media Center, Danville, IL; Technical Office Assistant

  • 2001: Jo-Ann Fabrics & Crafts, Danville, IL; Sales Associate

SOFTWARE KNOWLEDGE & SKILLS

  • Experience with the Adobe Creative Suite - Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat, Flash, Bridge; QuarkXPress

  • Proficient in photo enhancement, manipulation and digital collaging using Photoshop

  • Experience with Digital/Analog Photography, Drawing and Painting with various mediums, Printmaking, Glass Blowing, Jewelry Design & Creation, Flutist 

  • Experience with Audio and Video manipulation, Final Cut Pro, iMovie, GarageBand, Audacity, QuickTime, YouTube

  • Can navigate both Mac or Windows platforms

  • Basic understanding of HTML & CSS

  • Microsoft - 
    → SharePoint 2016, Site Collection Administrator
    → SharePoint Designer 2013
    → Office Professional Plus 2013 - Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Visio
    → Skype for Business 2015
    → Yammer
    → Teams

  • Practical experience using Agile methodology

  • VersionOne (Ultimate Edition v20.3.3.27)

  • Hewlett Packard Enterprise Service Manager (HPE SM) software (Version 9.50.0025)

  • WPM = 60

ATTRIBUTES

  • Helped past employers with organizing their work environment to make it more efficient

  • Attracted new customers and retained existing by means of quality work, professionalism, and promoting the services

  • Willingness and desire to learn and develop new skills

  • Respectful of employers as well as co-workers, making a friendly, productive environment with a positive attitude

  • Committed to excellence, personally and professionally

  • Collaborate well when working in a group

  • Determined to be a positive team player

HONORS & AWARDS

  • Phi Theta Kappa International Honors Sorority: Spring 2004–2012

  • Arts Technology Talent Grant: Fall 2007

  • National Dean’s List: Spring 2005–Spring 2008

  • Dean’s List: Spring 2004–2008

  • “I Hold in My Hand” Photography Award: Fall 2001

PROJECTS & ACTIVITIES

  • "Miller Park Zoo Volunteer": Support and assist zoo staff with care and welfare of animals, special events, research, and daily operations; June 3, 2011–Present in Bloomington, IL

  • "Civil Rights Movement Trip": Participant; Leadership Training; January 9–13, 2008 in Memphis, TN

  • "Relay For Life": Participant; Fundraiser; Spring 2004–2012

  • "2007 Student Annual": Art Gallery showcase; Digital Print "Who's The Parasite Now?" Showcased, Fall 2007

  • "The Who's Tommy": ISU Theater Production: Screen Projections Developer; Fall 2007

  • "Software & Sound Design": ISU Courses: Group projects/facilitated teamwork and leadership roles; Fall 2007

  • "Computer Arts Performance Studio": ISU Performance Production Course: Script Writing, Video Editor, Set Designer, Set Construction crewmember, Sound Technician; Spring 2007

  • "The Bluebird": ISU Theater Practicum Course: Set Design crewmember, Set Construction crewmember, Sound Effects Technician; Fall 2006

  • "Art in Motion": Creative Design Team; Danville community organization; Painted murals on buildings to beautify the city; Spring 2000–2005

  • Drama Club: "Tartuffe" Spring 2002: Set Design, Ticket Agent, and Usher

  • Drama Club: "The Diary of Ann Frank" Fall 2001: Set Design, Property Crew: Prop Set-up

  • Yearbook: Photographer 1998–2002